Privacy policy

Effective Date: 15th july 2025
Website: https://www.gadjix.com
Category: Electronics and Gadgets
Business Address: New Patakura (Near Water Tank), Guriahati 1, Coochbehar, West Bengal, PIN: 736101
Contact: contact.gadjix@gmail.com | +91-7586934636
GST Number: 19HCNPS8463M1ZA
Trade License Number: 307

At Gadjix.com, your privacy is our top priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase. By accessing or using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect different types of personal and non-personal information to provide and improve our services. The types of information we may collect include:

1.1 Personal Identifiable Information (PII)

  • Full Name

  • Billing and Shipping Address

  • Email Address

  • Phone Number

  • Payment Details (processed securely via third-party gateways)

  • Account Login Credentials

1.2 Non-Personal Information

  • Browser type and version

  • Device type and operating system

  • IP address

  • Website pages visited and time spent

  • Referral URLs

  • Cookies and usage data

2. How We Collect Information

We collect data in the following ways:

2.1 Directly from You

  • During registration or account creation

  • When placing an order

  • Through customer service inquiries

  • Newsletter subscriptions or promotional sign-ups

2.2 Automatically

  • Via cookies, analytics tools, and server logs

  • Tracking tools (e.g., Google Analytics, Facebook Pixel)

3. Use of Your Information

We use the information we collect for various purposes, including:

  • Processing orders and payments

  • Delivering products and providing updates

  • Improving website functionality and user experience

  • Sending promotional emails and newsletters

  • Responding to inquiries and providing customer support

  • Fraud detection and security purposes

  • Complying with legal and regulatory obligations

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share your data with trusted third parties in the following cases:

4.1 Service Providers

  • Courier and logistics partners for order delivery

  • Payment processors for secure transactions

  • Email marketing platforms for promotions

4.2 Legal Compliance

  • When required by law, regulation, or legal request

  • To protect our rights, customers, or others

4.3 Business Transfers

If our business is sold, merged, or acquired, your information may be part of the transferred assets.

5. Cookies and Tracking Technologies

Cookies are small data files stored on your browser. Gadjix.com uses cookies to:

  • Maintain session information

  • Store cart data

  • Recognize returning visitors

  • Improve website functionality

You can disable cookies through your browser settings, but this may affect your experience on our website.

6. Your Rights and Choices

Depending on your location and applicable data protection laws, you may have the following rights:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Object to processing

  • Withdraw consent

  • Request data portability

To exercise your rights, contact us at:
📧 contact.gadjix@gmail.com
📞 +91-7586934636

7. Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill orders

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

Once retention is no longer needed, we securely delete or anonymize the data.

8. Data Security

We use industry-standard practices to protect your information, including:

  • Secure Socket Layer (SSL) encryption

  • Firewalls and access control

  • Regular security scans and software updates

  • Password-protected databases

Despite our efforts, no data transmission or storage system can be guaranteed 100% secure.

9. Third-Party Services

Our site may include links or integrations with third-party services such as:

  • Payment gateways (Razorpay, Paytm, etc.)

  • Social media platforms

  • Logistics and tracking services

We are not responsible for the privacy practices of these third-party services. We recommend reviewing their privacy policies.

10. Children’s Privacy

Gadjix.com is not intended for children under the age of 13. We do not knowingly collect personal data from minors. If we discover we’ve collected information from a child without parental consent, we will delete it promptly.

11. Email Communications and Promotions

By providing your email address, you consent to receive:

  • Order and delivery updates

  • Special offers and promotional emails

  • Newsletters and product announcements

You can unsubscribe at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

12. International Users

If you are accessing Gadjix.com from outside India, be aware that your data will be processed in accordance with Indian data protection laws. By using our website, you consent to the transfer and processing of your data in India.

13. Your Account Security Responsibilities

To help maintain privacy:

  • Do not share your login credentials

  • Change your password regularly

  • Use a strong password combination

  • Notify us immediately of any unauthorized use

We are not liable for any loss resulting from unauthorized access due to negligence on your part.

14. Policy Updates and Revisions

We may update this Privacy Policy from time to time for legal or business reasons. If changes are significant, we will:

  • Post a notice on our homepage

  • Email you if applicable

  • Update the “Effective Date” above

We encourage you to review this page regularly.

15. Grievance Officer

As per applicable laws, the details of our grievance officer are as follows:

 

16. Applicable Law and Jurisdiction

This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with this Policy shall be subject to the jurisdiction of Coochbehar District Courts, West Bengal, India.

17. Consent

By using our website, registering an account, or placing an order, you agree to the terms of this Privacy Policy and give your explicit consent for the collection, use, disclosure, and storage of your personal data as outlined above.

18. Contact Us

For any questions or comments regarding this Privacy Policy, you may contact us at:

📧 Email: contact.gadjix@gmail.com
📞 Phone: +91-7586934636
🏢 Address: New Patakura (Near Water Tank), Guriahati 1, Coochbehar, West Bengal – 736101
🌐 Website: www.gadjix.com

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